Refund & Return Policy

Website: https://globexxllc.com/
Site Name: Globexxllc
Email: contact@globexxllc.com
Phone: (864) 870-5494

Address: 52 High Manor Dr, Henrietta, NY 14467, USA

At Globexxllc, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to assist. By placing an order, you agree to the terms outlined below.

1. Product Availability and Pricing

  • All products are subject to availability
  • Prices are listed in USD and may change without prior notice
  • We reserve the right to limit quantities or discontinue products at any time
  • Orders may be refused or canceled due to fraud risk, pricing errors, or stock unavailability

2. Orders and Payments

  • Customers must provide accurate billing and shipping information
  • By placing an order, you confirm that your payment details are valid and authorized
  • We reserve the right to cancel orders suspected of fraud or containing incorrect information
  • If an order is canceled after payment, a full refund will be issued

3. Shipping and Delivery

  • Delivery times are estimates and may vary based on location and carrier
  • Customers are responsible for providing accurate shipping details
  • We are not responsible for delays caused by shipping carriers, customs, or external factors

4. Returns & Refunds

4.1 30-Day Return Eligibility

You may request a return within 30 days of delivery if:

  • The item is damaged or defective
  • You received the wrong product
  • The item is unused and in its original packaging

Return Requirements

  • Item must be in original condition
  • Proof of purchase is required (order number or receipt)

Non-Returnable Items

  • Gift cards
  • Downloadable or digital products
  • Opened personal care items
  • Clearance or final sale items

4.2 How to Request a Return

To initiate a return, contact us within 48 hours of delivery for damaged or incorrect items.

Please include:

  • Full Name
  • Order Number
  • Reason for return
  • Photos of the item and packaging (if applicable)

📧 Email: contact@globexxllc
📞 Phone: (864) 870-5494

Note: Do not return items without prior approval.

4.3 Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error
  • A trackable shipping service is recommended
  • We are not responsible for lost or delayed return shipments

4.4 Refund Process

  • Refunds are issued after inspection and approval of returned items
  • Processing time: 5–10 business days
  • Refunds are issued to the original payment method
  • Shipping fees are non-refundable unless the return is due to our error
  • Additional delays may occur due to banking processes

4.5 Exchanges

Exchanges are only available for:

  • Defective items
  • Damaged products
  • Incorrect shipments

Please contact us to arrange an exchange.

4.6 Order Cancellations

  • Orders may be canceled within 12 hours if not yet processed or shipped
  • Once shipped, orders fall under the standard return policy

4.7 Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account
  2. Contact your card provider
  3. Contact your bank

If the issue persists, please contact us at:
📧 contact@globexxllc

5. Limitation of Liability

To the fullest extent permitted by law, Globexxllc is not liable for:

  • Indirect or consequential damages
  • Loss of income, profits, or data
  • Website interruptions or technical issues
  • Damages resulting from misuse of products

Total liability is limited to the amount paid for the product.

6. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information
  • Use the website lawfully
  • Avoid fraudulent or abusive activities

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Their content or accuracy
  • Their policies or practices
  • Any damages resulting from their use

8. Governing Law

This policy is governed by applicable international eCommerce laws and regulations.

9. Changes to This Policy

We reserve the right to update this Refund & Return Policy at any time.
Changes will be posted on this page and take effect immediately.